You may return most new, unopened items within 30 days of delivery for a full refund minus return shipping costs. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please contact us toll free 1-800-832-0224 or Email: firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
U.S. Toy Co., Inc. only accepts shipments to a valid street address. We do not deliver to P.O. Boxes.
Contiguous U.S. Shipping Rates
Orders under $35.00 incur a $4.99 handling charge applied at checkout.
Orders $35.00 and over Free Shipping is applied
We ship to the contiguous 48 U.S. states P.O. Boxes excluded.